Jennavi ("we," "us," "our") respects your privacy. This policy explains what information we collect when you visit jennavi.co or engage our services, how it is used, and how it is protected.
Information We Collect
- Contact details you provide directly, such as your name and email address, when filling out a form, booking a call, or making a payment
- Payment information, processed securely by our third-party payment processors (Flutterwave and/or Axra). We do not store your card details on our own servers
- Usage data, collected automatically via Google Analytics, including pages visited, time on site, and general location (country/city level)
- Communications you send us via WhatsApp or email
How We Use Your Information
- To deliver the services you've purchased or inquired about
- To respond to your messages and inquiries
- To send confirmation emails related to a purchase or booking
- To understand how visitors use our site, so we can improve it
Third-Party Sharing
We do not sell your personal information to third parties. We share necessary information only with the service providers required to operate our business, such as our payment processors, scheduling tools, and email delivery services, solely to the extent needed to provide our services.
Data Security
We take reasonable measures to protect your information. Payment processing is handled entirely by PCI-compliant third-party processors; Jennavi never directly stores or has access to your full card details.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us directly.
Contact Us
Questions about this policy? Reach out via WhatsApp or email jennifer@jennavi.co.
Last updated: July 2026